TABLE OF CONTENTS
INTERNAL EMERGENCY
CONTACTS – VICTORIA
EXTERNAL EMERGENCY CONTACTS – VICTORIA
INTERNAL EMERGENCY
CONTACTS – TASMANIA
EXTERNAL EMERGENCY CONTACTS – TASMANIA
EMERGENCY RESPONSE
RESPONSIBILITIES
EMERGENCY INCIDENT
INFORMATION CHECKLIST
FORECOURT FIRE
DURING DELIVERY
PUBLIC &
PERSONAL HEALTH & SAFETY
PRODUCT TRANSFER
FROM DAMAGED VEHICLE
INTERNAL EMERGENCY CONTACTS - VICTORIA
|
||
|
NAME |
OFFICE
No. |
MOBILE |
|
Greg Niven – CEO |
|
|
|
Justin Durham – General Manager Operations |
|
|
|
Troy Marshall – Depot Operations Manager |
|
|
|
Sean Muir – General Manager Retail & Network |
|
|
|
Tony
Winsall – General Manager Sales & Pricing |
||
|
Brent
Dows – Driver Training & Compliance |
|
0418 503
475 |
|
Jarrod Irvine – Retail Manager Victoria |
|
0408 565 969 |
|
Darren Campigli - Corio Depot Manager |
||
|
Jay Couch - Horsham Depot |
|
0408 530 410 |
|
Paul Molloy - Ballarat Depot Manager |
||
|
Luke Hamilton – Hamilton & Warrnambool Depot Manager |
||
|
Dennis Ward - Warragul Depot Manager |
||
|
Amanda Farrugia – Safety & Compliance Officer |
|
|
|
Grant Johnstone – Linehaul Scheduler |
|
|
|
Chris Ripley – Newport Operations Manager |
|
|
|
Debbie Pulford - Injury Management/ RTW Coordinator |
||
EXTERNAL
EMERGENCY CONTACTS - VICTORIA
|
|
|
NAME |
MOBILE |
|
ISS
FIRST RESPONSE |
|
|
FIRE SERVICE –
AMBULANCE - POLICE |
|
|
Workplace
& Dangerous Goods Incidents (WorkSafe Victoria) |
|
|
EPA (Business Notification of Fuel/Oil Spill
that can’t be contained) |
|
|
Storm
Damage or Flood Rescue (State
Emergency Service) |
|
|
Gas
Emergency (Energy
Safe Victoria) |
|
|
Electricity
Emergency (Energy
Safe Victoria) |
|
|
Traffic
Hazards, freeway conditions (Vic
Roads Traffic Information) |
|
|
Victorian
Bushfire Information Line |
|
|
AMPOL
Emergency Response |
|
|
AMPOL
Emergency Contact |
|
INTERNAL
EMERGENCY CONTACTS - TASMANIA
|
||
|
NAME |
OFFICE No. |
MOBILE |
|
Greg Niven – CEO |
|
|
|
Gary Morse – Tas Operations Manager |
||
|
Bernie Schwarz – Tasmanian Fuel Transport Manager |
0458 218
526 |
|
|
Toby Reyenga - Fleet Scheduler |
||
|
Justin Durham – General Manager Operations |
||
|
Michael Callanan- Sales Manager |
|
|
|
Sean Muir – General
Manager Retail & Network |
||
|
Robbie Maher - Maintenance Co-ordinator |
|
|
|
Steve McCullagh - Maintenance Officer |
|
|
|
Debbie Pulford – Injury Management/RTW Coordinator |
||
EXTERNAL EMERGENCY CONTACTS -
TASMANIA
|
|
|
NAME |
MOBILE |
|
ISS FIRST RESPONSE |
|
|
FIRE SERVICE – AMBULANCE - POLICE |
|
|
Workplace & Dangerous Goods Incidents (WorkSafe Tasmania) |
|
|
EPA (Business Notification of
Fuel/Oil Spill that can’t be contained) |
|
|
DPIPWE (Department
of Primary Industries, Parks, Water & Environment) |
|
|
TasPorts |
|
|
Aurora
Energy (Emergencies & Faults) |
|
|
Tas Gas
Network (Emergencies & Faults) |
|
|
Tasmanian
Gas Pipeline (Faults & Leaks) |
|
|
Shell
Oil Company |
|
|
Origin
Energy (LPG) |
|
|
Supagas (Swap
& Go) |
|
|
AMPOL Emergency Response |
|
|
Ampol Emergency Contact |
|
|
Ampol
Terminal Hobart |
|
|
Paul
Serafin - EG National Fuel Operations Manager |
0429
046 887 |
|
Kyra
Crawford - EG Group National Fuel Supply Chain Manager |
|
FIRST ACTION RESPONSE
PURPOSE
This
First Action Response (F.A.R) has been specifically designed to assist Bonney
Energy Fuel Distribution personnel to effectively respond to an emergency
incident involving a dangerous goods vehicle, in doing so this F.A.R aims to:
· Minimise
any adverse effects on people, damage to property or harm to the environment in
a transport emergency
· To
facilitate a rapid and effective emergency response and recovery
· To provide
assistance to emergency service
· To
communicate vital information to all relevant persons involved in the transport
emergency (both internal and external agencies) with a minimum of delay
SCOPE
This
F.A.R provides emergency response guidance in the event of:
· A vehicle
rollover
· A serious
vehicle incident (including threat to personal safety and fire)
· A spill or
leak
This
F.A.R does not replace the Transport Emergency Response Plan (TERP) and should
be used in conjunction with all relevant documents in relation to the TERP.
EMERGENCY
RESPONSE RESPONSIBILITIES
EXTERNAL REPORTING
Bonney Energy personnel are not authorised
to discuss the incident with the media.
All media contact shall be through the Operations & Sales General
Manager or his appointee only.
It is the responsibility of the Operations
& Sales General Manager or his appointee to ensure relevant authorities and
other stakeholders have been notified in accordance with the Incident and
Hazard Management Procedure:
External
Authorities:
· WorkSafe Victoria
· WorkSafe Tasmania
· Environmental Protection
Authority (EPA)
Other
Key Stakeholders:
· Ampol
· EG
EMERGENCY INCIDENT INFORMATION
CHECKLIST
|
Driver Name |
|
||||||
|
Contact No. |
|
||||||
|
Contact Details of other persons on site |
|
||||||
|
Event |
|||||||
|
Location of incident |
|
||||||
|
Time of call received |
|
||||||
|
Incident: o Rollover o Spill / Leak o Fire o Other |
If at a Service Station: |
||||||
|
Has Emergency Stop button
been pressed? |
Yes |
|
|||||
|
No |
|
||||||
|
Has the site been shut
down? |
Yes |
|
|||||
|
No |
|
||||||
|
What product/s is involved |
Diesel |
Quantity |
|
||||
|
Petrol |
Quantity |
|
|||||
|
What type of tanker/vehicle |
|
||||||
|
Are there any other vehicles involved |
|
||||||
|
Are there any Injuries (Bonney
Energy & third parties) |
|
||||||
|
Is there any help at site |
|
||||||
|
Is any other help required |
|
||||||
|
Have ISS First Response been contacted |
|
||||||
|
Have Emergency Services been contacted |
Fire |
Ambulance |
Police |
||||
|
Additional Information: |
|||||||
DRIVER
RESPONSIBILITIES
|
Step |
|
Action |
|
1 |
Raise the Alarm |
Always advise the Emergency
Contact and 000 before attempting to control an emergency. |
|
2 |
Secure the Area |
If no injury has been sustained
and you are fit do so, establish a hazard zone to keep non-emergency response
personnel and vehicles out of danger.
Patrol the area if necessary, to keep onlookers at a safe distance,
both for their own safety and to allow emergency services to operate without
obstruction. |
|
3 |
Proceed with Care |
Remain calm and do not
rush. Minimise risk of exposure to
vapours and fire by moving upwind from the vehicle. |
|
4 |
Identify Products |
Advise emergency services
personnel of products involved |
|
5 |
Assess the Situation |
Consider the following and provide
information to emergency services personnel: · Is there
a fire? · Is there
a spill or leak? How big is it? · Is
containment necessary? · What are
the weather conditions? · What is
the terrain like? · What is
at risk? People, property or the environment? · How
significant is the risk? Base this on
the situation, the hazards of the dangerous goods involved (the Class of
dangerous goods) and their degree of danger (the Packing Group). · Is it
necessary to protect the public?
Protect in place or evacuate? |
|
6 |
Respond |
Only respond if safe to do so
and after emergency services have been alerted. Your first duty is to ensure the safety of
all people in the immediate area including your own. |
EMERGENCY
RESPONSE TEAM
|
||
|
VICTORIA TEAM LEADERS |
NAME |
MOBILE |
|
Emergency
Response Team Leader (ERTL) |
Troy
Marshall |
|
|
Deputy
Emergency Response Team Leader (DERTL) |
Brent
Dows |
|
|
TASMANIA TEAM LEADERS |
NAME |
MOBILE |
|
Emergency
Response Team Leader (ERTL) |
Gary
Morse |
|
|
Deputy
Emergency Response Team Leader (DERTL) |
TBA |
|
The ERTL supported by the
Deputy ERTL shall be responsible for:
· Attending
site upon notification from the Driver
· Ensuring
the relevant emergency and response services have been notified:
o
ISS First Response
o
Police
o
Fire
o
Ambulance
· Assessing
the situation with the Driver and Emergency Services
· Taking
over from the Driver where the Driver may be acting as organisational
representative on site
· Looking
after the health and welfare of the Driver and/or other staff involved in the
incident
· Advising
the Operations & Sales General Manager and HSE Manager and or Human
Resources Return to Work Coordinator of any injuries (in the event of a fatality do-not give the name of the deceased over
the radio, use a secure means such as a mobile phone)
· Ensuring
all “notifiable incident” scenes are
left undisturbed, barricaded and isolated with all plant and equipment left as
found (if safe to do so) until clearance to remove plant and equipment from the
scene is given by WorkSafe
· Establishing
product and vehicle recovery and remediation objectives that will prevent or
minimise adverse outcomes
· Planning
and management of the recovery process including contracting of specialist
support as may be required (i.e. ISS Response)
· Providing
updates to the Operations & Sales General Manager on a regular basis
· Referring
media to the Operations & Sales General Manager
· Gathering
details from the Driver and ensuring an incident notification is completed as
soon as practicable after the event
· Assisting
in internal and external investigation as may be required
· Notifying
other stakeholders (i.e. Ampol)
· Completing
Emergency Information Checklist and maintaining a Log of Events
Driver Trainer /
Compliance Specialist
· Assist in
the incident investigation process
· Assist the
Emergency Response Team Leader and assume responsibilities of Deputy ERTL in
the absence of the ERTL
Return to Work Coordinator
(RTW)
· Assist the
Emergency Response Team in ensuring the health and welfare of the Driver after
the event
· Arrange
for counselling of staff as required
SPILL
OR LEAK
· STOP leak
if safe to do so
· ELIMINATE ALL IGNITION SOURCES (no
smoking, flares, sparks or flame) within at least 50 metres (25 metres for Combustible Liquids)
· Do not
touch or walk through spilled product
· Avoid
inhaling vapours
· Wear
protective equipment to prevent skin and eye contamination
· Prevent
entry into waterways, drains or confined areas by creating a bund (surrounding
soil or other non-combustible material may be used)
· Absorb
spill with Enretech 1 or other absorbent material (i.e. sand, earth)
· Use clean,
non-sparking tools to collect material and place in loosely covered plastic
spill container for later disposal
For large spills or leaks contact ISS FIRST RESPONSE 1300 131 001
FORECOURT
FIRE DURING DELIVERY
IMMEDIATELY
CONTACT FIRE BRIGADE & POLICE
000
Only if safe to do so:
· Stop flow
of product
· Shut off
engine if pumping product
· Disconnect
hoses from receiving tank and move tank to a safe location
PUBLIC
& PERSONAL HEALTH & SAFETY
Where there has been a fuel spill
or leak there is the potential for fire.
IMMEDIATELY CONTACT POLICE & FIRE BRIGADE 000
· Spill or
leak area should be isolated immediately for at least 25 m in all directions
· Keep
unauthorised personnel away
· Keep
upwind and to higher ground
· Ventilate
enclosed spaces before entering
Decisions on protecting the public
at dangerous goods incidents should initially be made by the first emergency
services officer on the scene.
Specialist advice may be sought but a decision must be made on the scene.
Large Spill –
consider initial downwind evacuation for
· Flammable
Liquids - at least 300 metres
· Combustible
Liquids – at least 100 metres
Fire – consider initial evacuation in
all directions for
· Flammable
Liquids – at least 500 metres
· Combustible
Liquids – at least 500 metres
First Aid
· Remove
victim to fresh air – apply resuscitation if victim is not breathing
· Administer
oxygen if breathing is difficult
· Clothing
saturated with hydrocarbon is a fire risk - wet down clothing with water before
removing
· In case of
contact with material, immediately flush skin or eyes with running water for at
least 15 minutes
· Keep
victim warm and quiet – obtain immediate medical care
· Ensure
that attending medical personnel are aware of identity and nature of product(s)
involved and take precautions to protect themselves.
TANKER FIRE WHILST IN TRANSIT
IMMEDIATELY
CONTACT FIRE BRIGADE & POLICE 000
Small Fire – if safe to do so:
· Park
tanker in safe location
· Shut off
engine
· Extinguish
fire with dry chemical
Large
Fire
· Do not
attempt to fight a large fire, evacuate area
VEHICLE
ROLLOVER
· If the
tanker is a rollover the recovery process will be managed by ISS First Response in consultation with
the Bonney Energy Emergency Response Team Leader.
· Tankers
must be unloaded before attempting to upright with a crane or tow truck. It is
important to transfer the product as this will lower the risk factor
associated with recovery of the damaged tanker. Righting a loaded road tanker
should NEVER BE CONSIDERED
PRODUCT
TRANSFER FROM DAMAGED VEHICLE
· The
recovery of a damaged tanker is a specialist process requiring careful planning
and management by the Emergency Response Team Leader in conjunction with Team
members and the Operations & Sales General Manager (the planning process must include a risk assessment by all
members of the Emergency Response Team – (Refer to the JHA – Recovery of Fuel from Rollover Tanker using Air Pump
located in the DMS)
· The
decision of how to connect to the damaged unit should only be made after
consultation with senior emergency services officers present at the
incident. Their services may be required
to provide firefighting expertise (e.g. laying a foam cover) and establishing a
perimeter “No Entry” zone.
· The use of
the API valve will be restricted in its capacity to drain the product if the
tanker is any position other than upright.
·
THERE WILL BE VAPOUR PRESENT
· Eliminate
all sources of ignition (including mobile phones, pagers, non-intrinsically
safe two-way radios, torches, motor vehicles, cameras)
· Establish
a ‘NO ENTRY” zone for persons not
associated with the product recovery task in consultation with the Emergency
Services Officers. Available space
permitting a radius of at least 50 metres is commonly recommended.
· Check for
any stormwater drains and cover inlets.
Are there any water courses nearby?
· Bund the
damaged tanker using absorbent booms or other absorbent material (sand, earth)
· A
DIAPHRAGM PUMP (AIR OPERATED PUMP) IS THE PREFERRED OPTION FOR PUMPING PURPOSES
· If an air
operated pump is not available a tanker may be used as a “pumping tanker” into
a “receiving tanker”
· THERE MUST BE THREE UNITS INVOLVED
o
The Damaged Tanker
o
The Pumping Tanker
o
The Receiving Tanker
· ALL UNITS
SHOULD BE 15 METRES APART FOR THE
UTMOST SAFETY
· A
compressor for an air pump should be 15
METRES from the damaged and receiving tankers
· Any
decision to use a less than 15 metre distance for the pumping tanker should be
made only after consultation with Emergency Services and ensuring that safety
precautions are taken. The “receiving
tanker” must be 15 metres
from the “pumping tanker”
· Ensure all
units are electrically bonded (this is normally achieved using bonding/static
lines between all components as well as bonding to ground.
· Check
ullage of receiving tanker with amount of product to be transferred and record
details.
· Wire
camlocks to prevent opening. You will
have interconnected hoses.
· Double
check all connections are secure and wired before beginning to pump.
· Ensure
there is a competent person at each unit
· Remember
that any pump fitted to a vehicle must be:
o
Driven by a compression ignition (Diesel ONLY)
engine
o
The pump and all associated pipe work must be
suitably shielded from the engine of the vehicle
REMEMBER product
recovery can be a hazardous operation and the risk of ignition is a real
one. The recovery operation must be
treated with caution.
RECOVERY
Note: Specific recovery tasks are to be undertaken
only by specialist organisations that have the skills to complete them. These organisations will be appointed by the
Emergency Response Team Leader in conjunction with the Operations & Sales
General Manager.
ALWAYS
CONSULT WITH EMERGENCY SERVICES
For further
detailed information please refer the full version of the Bonney Energy
Transport Emergency Response Plan (TERP)